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Safety and Onboard Rules
Can I change the date of my adventure after the booking is confirmed?+
If you need to reschedule your booking, simply send a message to your provider via the app chat. The ability to reschedule depends entirely on the provider's current schedule and availability, so the final decision rests with them. If rescheduling is not possible, you can either proceed with the original date or cancel the booking in accordance with the active cancellation policy.
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Our team responds to every message in less than an hour during the day, and usually much faster.