How can we help?
Find answers to our most frequently asked questions. Or write to a real person through our chat.
Safety and Onboard Rules
What if we are absolutely loving it and want to extend our sea adventure right on the spot?+
This happens all the time! If you are in the middle of your trip and realize you don't want to return to the shore just yet, simply talk to the provider. If their schedule allows, they will gladly extend your time at sea. Please note that to keep your insurance valid, payment for extra hours in real time must be processed exclusively via the secure digital payment system of the Haflaga platform.
Still can't find it?
Our team responds to every message in less than an hour during the day, and usually much faster.