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Safety and Onboard Rules

Is there an extra cleaning fee after large parties?+

Standard cleaning is already included in the cost of your trip. However, if the venue is left in a state requiring exceptional deep cleaning after the party (due to excessive mess, the aftermath of motion sickness, or the use of forbidden decorations like confetti or glitter, which harm the marine environment), the provider has the right to request an additional cleaning fee through the platform.

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