Everything you need to know

Haflaga is a booking platform for everything sea related. Yachts, cruises, fishing, water sports, extreme activities, events, and overseas sea trips, all in one place. Choose the right vessel and vibe, add extra services, and securely book everything in a few clicks. Haflaga connects guests with verified yacht owners and extra service providers to organize your experience from start to finish.

Because we've brought the entire world of the sea into one easy-to-use app! Instead of getting lost in endless phone calls, you can check availability in real time, book in minutes, pay securely, and chat directly with the provider. Our formula is simple: Choose. Click. Sail.

No. Haflaga is a technological platform for managing bookings, payments, and communication between parties. The actual voyage is operated and managed by the provider under their full responsibility, in accordance with the law, licensing, and maritime regulations.

Immediately after payment, the confirmation will be sent to your email and will appear in the app notifications. Simply review the booking details, arrive at the scheduled time, meet the provider, and enjoy your vacation.

Yes, we strongly recommend arriving at the meeting location 45 to 60 minutes prior to departure to step on board comfortably and without rushing. Your rental time begins exactly at the hour specified in the booking, so arriving late may shorten your actual event time. Please note that the platform is not responsible for delays, and a failure to show up for boarding is considered a No Show, meaning no refund will be issued.

Yes, this is a strict requirement for maritime safety and law. Every vessel must be equipped with lifesaving gear and life jackets that accurately match the age of the guests. There are also strict licensing limits on the number of passengers allowed on board. The app calculates all these parameters automatically so the crew can prepare before you step on board. Please note that infants and children count as full participants in all respects. If you plan to set sail with an infant, we highly recommend notifying the provider via the app chat in advance so the crew can prepare a specialized infant life jacket of the correct size.

Everything happens in one convenient place, making it as simple and secure as possible. You make a single, combined payment in the app for the entire package of services, which includes the main vessel booking and any extra options (catering, decor, DJ). Following this, our platform's system automatically splits the amount and transfers payments to the respective providers.

No, this is a strict and unalterable rule of our platform. It is strictly forbidden to transfer payments directly to vessel owners or associated providers outside the app system. Processing payments within the platform is designed for your protection (funds security, guaranteed official refunds upon cancellation, and support team mediation in case of disputes). Any payment bypass violates the terms of service and can lead to immediate account suspension.

All payments are completed in a fully digital and secure manner via an advanced clearing system directly within the app. For your convenience, you can split the payment into up to 12 installments. Please note that choosing an installment plan may incur a clearing fee. Its amount will be transparently displayed on the screen before you finalize your booking.

You do not need to create a new account! You can switch your status directly within your existing profile settings: Navigate to the "Account" tab in the bottom right corner of the screen. Under the "Settings" block, select "Change Account Type". On the screen that opens, choose your required role: "Partner (Vessel Owner)" or "Associated Provider". Fill out the mandatory fields: enter your Company Name and your Registration Number (C.N. / ID). Tap "Continue". Following this, the blue "My Space" panel will be activated on your screen.

Each role in the app has a unique internal technical and financial architecture. To prevent critical bugs in calendar synchronization, errors in tax calculations, receipts, and automated payment distributions by the system, an individual account can only hold one active business status.

Because the Haflaga platform strictly separates the logic of vessel management and associated services to prevent scheduling overlaps, merging these two roles into a single profile is impossible. You are required to register a new (separate) account in the app for your second business activity. For this second profile, you must use different details: a different phone number and a different email address.

Because we bring guests straight to your pier! The Haflaga platform provides instant, targeted access to thousands of users. Our advanced business management system handles all the routine tasks for you: a smart calendar to prevent overlaps, flexible rate customization, an integrated client chat, and fully secured, guaranteed payouts.

Joining the platform and publishing your listing is absolutely free! We only charge a commission on bookings that are successfully placed, confirmed by you, and actually paid for by guests through our system. If you don't get bookings, you don't pay us anything. We cannot guarantee a fixed number of bookings in advance, as order volume is dynamic and depends on your calendar availability, pricing tier, seasonality, and overall market demand.

No, control over your schedule is completely in your hands! You have full right to decline a booking request. However, to maintain a high visibility rank for your profile in the app, we strongly recommend blocking out busy dates and hours in advance using the calendar synchronization feature.

That's exactly what we are here for! If it is a minor coordination detail regarding your vacation, the fastest way is to send a direct message to your host/provider via the app chat. If you need official assistance from the platform, Haflaga's customer service and support representatives are always available for you through any convenient channel: By Phone: 072-2000007 In the Chat: Directly inside the Haflaga mobile app By Email: info@haflaga.co.il