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Find answers to our most frequently asked questions. Or write to a real person through our chat.
Safety and Onboard Rules
The sea is open to everyone, but each listing has its own technical limits and internal safety rules. In the description of each specific listing in our app, you can always check the provider's policy regarding pets or bringing personal gear (such as large floating mats or heavy sound equipment). If you have any doubts, simply message the provider directly via the app chat.
Still can't find it?
Our team responds to every message in less than an hour during the day, and usually much faster.