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Safety and Onboard Rules
What happens if I accidentally damage the vessel or the provider's equipment?+
No worries, any situation can be resolved fairly. In case of damage to any equipment, notify the provider immediately on the spot. Haflaga Support will step in right away to act as a reliable mediator. We will carefully review the details of the incident in accordance with the provider's insurance policies and help resolve the matter fairly and transparently through our platform's payment system.
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Our team responds to every message in less than an hour during the day, and usually much faster.