How can we help?

Earnings & documents: On the account screen, open "My Space" and tap "Request payout". There you can see your balance breakdown (locked, available, and already-paid amounts), your full payout history with statuses, and the documents for each payout — the invoice you uploaded and our bank-transfer confirmation once the payment goes out. Please note: order tax invoices are issued to the guest — as a provider, you are paid through payouts. Payouts: Earnings from an activity become available at the beginning of the following month. To withdraw them, submit a payout request in the app (with your invoice attached) before the monthly cutoff date. Once our team reviews and approves the request, the money is transferred to your bank account. Missed the cutoff? Contact us — an early payout can be arranged for a fee.