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Account and Booking

I placed a booking, how much time does the provider have to confirm it?+

We want you to get an answer as quickly as possible so you can plan your vacation with peace of mind. To guarantee your service and secure the listing for you, some bookings are subject to automatic confirmation. If a provider does not manually confirm or decline your request within the designated timeframe, the Haflaga system will automatically confirm the booking based on the actual calendar availability pre-set by the owner. In this case, the payment will be processed automatically to ensure the service is reserved exclusively for you.

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