Everything you need to know
Find answers to common questions, or chat with us in the app.
Account and Booking
Haflaga is a booking platform for everything sea related. Yachts, cruises, fishing, water sports, extreme activities, events, and overseas sea trips, all in one place. Choose the right vessel and vibe, add extra services, and securely book everything in a few clicks. Haflaga connects guests with verified yacht owners and extra service providers to organize your experience from start to finish.
Because we've brought the entire world of the sea into one easy-to-use app! Instead of getting lost in endless phone calls, you can check availability in real time, book in minutes, pay securely, and chat directly with the provider. Our formula is simple: Choose. Click. Sail.
No. Haflaga is a technological platform for managing bookings, payments, and communication between parties. The actual voyage is operated and managed by the provider under their full responsibility, in accordance with the law, licensing, and maritime regulations.
It couldn't be easier! After downloading the app, you can register and log in using your phone number, email address, or with a single click via your Google, Apple, or Facebook account.
Don't panic! If you forgot your password, simply tap "Forgot Password" on the login screen and follow the short instructions to reset it. To update your personal details, go to your account in the app, tap "Profile," and modify the information you need.
Absolutely! The sea is accessible from everywhere. Once you create an account in the app, you can easily log in from any smartphone or tablet using the exact same login credentials.
Registration and booking on the platform are intended for adults aged 18 and older. Of course, children, teenagers, and infants are warmly welcome on any cruise, provided that the booking is made by a responsible adult.
The sea is for everyone! To ensure an ideal experience for international friends and tourists, the Haflaga app is available in 4 languages: Hebrew, English, Russian, and French. You can easily change the interface language at any time through your account settings (Settings - Account - Language and region).
Our website is currently used primarily for information, inspiration, and redirection to the app downloads. To provide you with a flawless service, real-time location updates, and direct communication, the entire search, booking, and payment process takes place exclusively within the Haflaga app (available for iPhone and Android at www.haflaga.co.il/download). However, we are working hard on this, and very soon you will be able to book your next sea adventure directly from the website!
The number of guests can be easily set during the search or booking process. You can select the number of guests and their age by tapping the filter button at the top of the screen. The system will automatically filter the results and show you only the listings that perfectly match your event capacity.
On the Haflaga platform, we bring together everything you need to create your perfect sea vacation: Provider: The vessel owner (yacht or catamaran) and the crew managing your cruise. Associated Provider: A business providing extra services to elevate your onboard event, such as a private chef, catering, balloon decorators, DJs, photographers, or fishing and diving instructors.
Absolutely everything that happens on the water. We have categorized listings by the atmosphere you are looking for: Romantic Experiences: Touching marriage proposals on a yacht, cozy sunset cruises, and unforgettable dates far from the shore. Parties and Events: Bachelor and bachelorette parties, birthdays, Bar and Bat Mitzvahs, and vibrant family celebrations at sea. Corporate and Business: Team-building events, corporate parties, and inspiring fun days for employees that bring teams together on the water. Fishing: Professional or amateur fishing trips, including full gear and professional guidance. Water Sports and Extreme: Jet skis and water attractions for true adrenaline lovers. International Voyages: Long-term maritime journeys to popular destinations like Cyprus, Greece, and more.
The choice is entirely yours. Next to each listing in the search results, there is a clear tag showing the format of the trip: Private Format: This means the vessel is booked exclusively for your group, and no outsiders will be on board. Shared Format: This allows other participants to join the cruise within the available seats, and the cost is calculated per person.
It depends on the selected format. For shared trips, the price is displayed per person (per seat). For private bookings, the price is fixed for renting the entire listing (the vessel) up to its maximum capacity. The price calculation method is always clearly stated on the booking page.
This standard status means your order has been successfully received by the system and forwarded to the provider. Since each listing has a dynamic schedule, the provider reviews the details and confirms final availability. As soon as the provider approves the booking, you will receive a push notification on your mobile phone and an official confirmation via email, and the status will change to "Confirmed". Actual payment deduction takes place only after the provider confirms.
We want you to get an answer as quickly as possible so you can plan your vacation with peace of mind. To guarantee your service and secure the listing for you, some bookings are subject to automatic confirmation. If a provider does not manually confirm or decline your request within the designated timeframe, the Haflaga system will automatically confirm the booking based on the actual calendar availability pre-set by the owner. In this case, the payment will be processed automatically to ensure the service is reserved exclusively for you.
No worries, nothing is lost! All your bookings are securely saved. Just ensure you are logged into the app with the exact same details you used during registration, and go to the "Bookings" tab in the bottom menu. Your history and current statuses are all displayed there. If the screen is empty, our support team will gladly assist you.
Our goal is to keep everything completely transparent and accessible directly on your phone. Once a booking is confirmed, a detailed page opens with all essential information: date and time, number of guests (divided into adults and children), total amount, booking status, list of selected extra services, cancellation policy, and the exact meeting location with a digital map leading you straight to the spot.
Absolutely! There is no better gift than unforgettable emotions on the water. Book and pay for the experience from your own account as usual — you can bring anyone along as your guests. Once your payment is confirmed, the order screen shows all the details, including the exact meeting point, so simply pass them on to the lucky recipient before the big day.
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